November Newsletter
Hospitality on Campus
Welcome to the November edition of Hospitality On Campus, the newsletter that keeps you
up to date with all our latest news and events. Please
click here for a pdf
version
Coffee, Coffee, Coffee
Hospitality at Bath is currently reviewing its supply chain to ensure we receive the best
quality, ethically sourced, value for money products. Coffee is the top selling product on Campus
across our outlets and it is therefore important we gather our customer's views when considering
changes to our product offers. What has the greatest influence on you when it comes to buying
coffee? Is it the ethical actions of the coffee company? Price? Brand? Or is it simply down
to the taste and quality?
Later this month we will be releasing a questionnaire to find out our customer’s views. This
will be available on our website,
www.HAatbath.co.uk.
Taster Day 4th December
On the 4th December we have invited a range of coffee companies, which include our present
supplier and leading high street brands, for a tasting day. You will get a chance to taste a sample
of coffees and give your views. You even get the chance to quiz the suppliers on their coffee. The
tasting day will be in the Claverton Rooms, please keep an eye on our website for the times as
these are yet to be confirmed.
Fireworks, 8th November
This year’s fireworks display will take place on Saturday 8th November between 6pm - 10pm,
with the firework display starting at 8pm. As usual we will be offering food and drink provisons in
our outlets, on the main parade and by the lake. Please check our website for full details of what
facilities we are offering.
Price compare
Check out our recent price comparison between outlets on campus and those in Bath city
centre. Visit the newsfeed on
www.HAatbath.co.uk
One Water
Hospitality at Bath only sell One Water. One Water is a non profit organisation. Their
profits go towards building playpumps in Africa that provide villages with fresh water. Please give
your support by buying One Water, if we all work together we can make a difference.
Sales to date: 69,671
November Healthy Recipe
Salmon & ginger fishcakes
Ingredients
500g skinned salmon fillet
4cm piece ginger, very finely chopped
4 spring onions, finely chopped
1 tsp sunflower oil
1 medium-hot red chilli, deseeded and finely chopped
2 tsp caster sugar
1 tsp Thai fish sauce
1 tbsp lime juice
1 tbsp rice vinegar
1/2 cucumber
1 small yellow pepper, deseeded and cut into long, thin strips
1 small carrot, cut into thin strips
12 cherry tomatoes, halved
Bunch of fresh coriander, leaves picked
1. Put the chilli, sugar, fish sauce, lime juice and vinegar into a screw-top jar and shake well. Set aside. Halve the cucumber, then slice each piece into long, thin strips. Toss the cucumber, pepper, carrot and tomatoes together in a bowl.
2. Chop the salmon until you have a coarse, mince-like mixture. Put into another bowl with the ginger and onions. Season. Mix together and divide into 8. Using slightly wet hands, shape into 8 fishcakes.
3. Heat the oil in a large, non-stick frying pan over a medium heat. Cook the fishcakes for 11/2 minutes each side, until lightly golden and cooked.
4. Toss the dressing and coriander leaves through the salad. Divide between 4 plates and top each with 2 fishcakes.
Mystery Customers
Every month our outlets are visited by a mystery customer to ensure they offer a high
standard of service. We have set ourselves a minimum target of meeting 70% of the criteria. Each
month in this newsletter you will be able to track our outlets performance.
Blues Cafe: 91%
Claverton Rooms: 83%
DolcHe Vita: 79%
Level 1 Cafe: 85%
Parade Bar:85%
Wessex Restaurant: 92%
All of our outlets passed the mystery customer visits and picked up some useful information that they can use to improve their services.
Offers
Please view the pdf. version of the newsletter to see this months great offers.
