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April Newsletter

Welcome to the April edition of Hospitality On Campus, the newsletter that keeps you up to date with all our latest news, offers and events. Please click here to open a pdf. version of the newsletter.  

Easter Opening Times
 

Customer Feedback
Over the next two months we will be holding our annual customer feedback surveys. Our customers will be invited to take part in online surveys for each of our outlets on Campus. Each survey will be open for one week. We will announce when a survey is open via the University homepage so please keep an eye out!
These surveys are an integral part of our planning for the future development of the services we provide on Campus. They will give you the chance to rate the services and the provisions we currently provide along with making your suggestions.

April Healthy Recipe
Vietnamese minted chicken salad - Serves 4, ready in 25 minutes

Ingredients
2 carrots, grated
Large handful fresh beansprouts
Large handful fresh mint (about 30g)
2 shallots, finely sliced
2 small red chillies, deseeded and finely sliced, plus an extra sliced chilli with seeds to garnish
3 ready-to-eat chicken breasts, finely sliced

Dressing ingredients
2 garlic cloves, crushed
2 tbsp brown sugar
1 tbsp rice vinegar
Juice of 2 limes
1 tbsp fish sauce
4 tbsp vegetable oil

1. Put the carrots, beansprouts, mint leaves, shallots and chillies in a large bowl and gently toss together (you can add 1 finely sliced head of Chinese leaf for a bulkier salad if you like). Set aside.

2. For the dressing, put the garlic, sugar, rice vinegar, lime juice, fish sauce, vegetable oil and some freshly ground black pepper into a small bowl and whisk well.

3. Divide the salad between 4 bowls. Add the cooked, sliced chicken, toss well and drizzle with the dressing. Garnish with the extra mint, chilli and seeds.

Mystery Customers
Every month our outlets are visited by a mystery customer to ensure they offer a high standard of service. We have set ourselves a minimum target of meeting 70% of the criteria. Each month in this newsletter you will be able to track our outlets performance.

Blues Cafe: 88%
Claverton Rooms: 98%
DolcHe Vita: 86%
Level 1 Cafe: 97%
Parade Bar: 93%
Wessex Restaurant: 90%

All of our outlets passed the mystery customer visits and picked up some useful information that they can use to improve their services. To view the reports visit the Hospitality pages of this website.

Offers

Coffee Loyalty Cards
Just pick up a loyalty card from any of our outlets and collect a stamp every time you purchase a hot drink. Buy 9 hot drinks from any of the outlets listed and receive your 10th absolutely FREE! 

Thermal Mugs
Purchase a thermal mug for just £4.25 and receive a free coffee or tea.

April Savings
Every month each of our outlets will offer one of their top 25 best selling at a discounted price.